We cannot and do not guarantee that GAMSTOP will always result in you being denied access to a Gambling Operator or gambling activity. GAMSTOP is a tool to help you avoid online and other forms of remote gambling. You understand and agree that GAMSTOP may not be able to spot inaccuracies or other differences in your Registration Information. You understand and agree that we will collect the IP address of any device that opens a confirmation email. When you have successfully registered for your self-exclusion or a further Minimum Exclusion Period, we will send an email confirming your registration. If you select the Onfido process, you understand and agree we will need a photo of you and an official photographic ID document which Onfido will compare using facial recognition technology.
When you register with Gamstop Online you’ll be blocked from accessing gambling websites and apps licensed in Great Britain. If you want to complain about a gambling business or need further help please contact us. We are unable to provide refunds for any money you have spent gambling. It is the responsibility of the gambling business to put procedures in place to prevent this from happening. It is your responsibility to stick to your self-exclusion agreement.
You and we both agree to the exclusive jurisdiction of the courts of England and Wales. If you are a business user, these Terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. Your agreement to your obligations under these Terms is your consideration for GAMSTOP. Please note that neither GAMSTOP nor our site are intended for business users (including other professional users). This means that nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, or for fraud non gamstop casino or fraudulent misrepresentation. We do not exclude or limit in any way our liability to you where it would be unlawful to do so.
Gamstop Online blocks you from signing up for or using online accounts with gambling companies licensed in Great Britain. You may also wish to let us know as it provides useful information about whether gambling business procedures are working. If you try to gamble during that time, the gambling business should take reasonable steps to prevent you from doing so in the future. The gambling business must close your account and return any money in your account to you. These schemes allow you to make a single request to self-exclude from the same type of land-based gambling within your area.
- The operators of the scheme, the Senet Group, said lessons would be learned.
- Further information on how we use your personal data for verification purposes is set out in our Privacy Policy.
- The terms and conditions of the service are available to download here.
- However, by changing a few small details — including misspelling a surname — BBC Radio 5 live Investigates discovered it was still very easy to open a new account and continue gambling, even while banned.
- You understand and agree that you must also verify your primary email address.
Online operators required to participate in GAMSTOP from March 2020
Our site and GAMSTOP are provided on an «as is» basis without any warranties of any kind. You are also responsible for ensuring that any individuals who access our site through your internet connection are aware of these Terms and that they comply with them. Alternatively, you may also choose to deactivate your self-exclusion. We will only use your personal data as described in our Privacy Policy or otherwise notified to you.
You can read our guides on protecting people on social media. We have also created guidance to help you limit the amount of gambling related content you see on social media. In addition to self-exclusion, you should also seek support. It is for those who wish to be supported to stop gambling.
Related content
You understand and agree that the operation of GAMSTOP and your self-exclusion may not be as effective in circumstances where you provide, or we otherwise receive inaccurate, incomplete or out-of-date information. You understand and agree that although we take care to activate self-exclusions as soon as possible, and generally do so within 24 hours, we cannot guarantee that your self- exclusion will take effect within this timeframe. You understand and agree once you have completed your registration, we will activate your self-exclusion.
However, they also are a tech provider for Bacta and SENSE. As such the table shows the latest complete set of data held by the Commission. And then the same information for Bacta — Bacta.org.uk, and also the same info for Sense — senseselfexclusion.com and then finally The Bingo-association.
You understand that if you have withdrawable funds remaining in your gambling accounts once your self-exclusion has been activated, it is the responsibility of the Gambling Operator and not GAMSTOP to return these funds to you. You understand and agree that GAMSTOP will not be responsible for identifying any errors in your Registration Information or any other errors on your part on your part when accessing GAMSTOP. You understand and agree that we are not responsible for implementation of your self-exclusion on Gambling Operators’ systems. In these cases, you agree to provide official ID documents to the GAMSTOP Contact Centre before you can complete the registration process. Although you can access certain parts of our site without having to register, to be able to use GAMSTOP to self-exclude, you will need to register for your self-exclusion.
You must not provide links to our site in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You may provide a link on any website owned and operated by you to the home page of our site (but not any other page), provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our site or GAMSTOP. We make no representations, warranties or guarantees of any kind regarding the availability or operation of our site or GAMSTOP or that your access will be secure, uninterrupted or free from defects.
It must also remove your name and details from any marketing databases it uses. You could consider software which blocks your access to gambling websites. Gambling businesses are required to have their own self-exclusion arrangements in place. You enter into a formal agreement not to gamble, and it is up to you to stick to your self-exclusion.
It does not form part of the Gambling Commissions regulatory functions and there is no statutory mechanism for us to compel providers to submit this data. This information which is provided by self-exclusion providers on a voluntary basis. Firstly, for context, self-exclusion is a tool used by those who have recognised that their gambling is harmful to them. Specifically, we reserve the right to terminate your GAMSTOP account, your access to our site or your use of GAMSTOP without notice if you fail to keep your Registration Information up to date.
The scheme that has been developed for the online sector will allow consumers to self-exclude from online operators with one request rather than from each operator individually. GamStop is a free, independent self-exclusion scheme for people with online gambling problems. Self-exclusion is a process whereby you can ask a gambling operator to exclude you from gambling with them for a set length of time. This is the information we’ll use to let gambling website operators know whether you have chosen to block yourself from their services. Gambling operators check with us when anyone tries to use an online gambling account
Failure to do so may result in your self-exclusion being less effective. It is your responsibility to keep your GAMSTOP account information up-to-date. We shall administer your self-exclusion as described in these Terms.